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Emotional intelligence (EI) is the innate ability to precisely understand and manage your own emotions, as well as the feelings of others. It’s one of the worthiest skills to develop healthy, fulfilling relationships with others. Whether with your partner, friends, or colleagues, having a high emotional intelligence can help you communicate effectively, build trust, and constructively navigate conflicts.
The initial step in developing emotional intelligence is becoming more aware of your emotions. Then, you can identify and name the feelings you’re feeling, whether anger, sadness, happiness, or something else.
Once you recognize your emotions, you can understand why you’re feeling that way and how it might affect your behavior and interactions with others. Almost everyone feels these emotions daily.
Consider how controlling these seven primary emotions would aid your pursuit of goals. Too often, people let these feelings take control and stop them from taking action required to succeed.

Empathy is a straightforward concept; it refers to people’s ability to understand and share the feelings of others effectively. It’s an essential aspect of emotional intelligence because it allows you to connect with others more profoundly and show them that you care. To practice empathy, try considering other people’s positions and feelings. Then, listen to their concerns and validate their emotions, even if you don’t necessarily agree with them.
That tactic works for customer relations and applies to almost all human encounters. It’s worth learning more about delivering top service, even if that’s not your primary work responsibility; if you know principles that customers value, you’ll have plenty of growth opportunities.
Communication is vital to any successful relationship and essential to emotional intelligence. Good communication involves expressing your feelings clearly and honestly, listening actively to others, and trying to understand their perspective.
Avoid interrupting or dismissing others’ opinions; instead, try to engage in a productive conversation that seeks to find common ground. Know when to listen and when to be silent.

Effective communication is essential in both personal and professional relationships. Here are some tactics you can use to communicate more effectively:
Using these tactics, you can improve your communication skills and build stronger relationships. Of course, effective communication requires practice and effort, but the benefits of clear and constructive dialogue are worth the investment.
Emotional Intelligence is the ability to recognize, understand, manage, and effectively use emotions in yourself and others. High EI contributes to healthier relationships by promoting better communication, conflict resolution, and emotional support.
Self-awareness is the first step. Keep a journal, or simply take a moment each day to acknowledge how you’re feeling. By understanding your own emotions, you can better manage them and express yourself in ways that enhance your relationships.
Emotional Intelligence lets you tune into verbal and non-verbal cues. This helps you not just listen to what’s being said, but also to understand the emotions behind the words. You become a better listener, and your responses are more considerate, resulting in stronger connections.
Absolutely. High EI allows you to approach conflicts calmly, understand different viewpoints, and find middle ground. Instead of reacting impulsively, you respond thoughtfully, which can help de-escalate tensions and lead to more constructive outcomes.
Yes, EI is not static; it’s a skill you can develop. Practice mindfulness, engage in active listening, and seek feedback from trusted friends or professionals. Online courses and self-help books can also be valuable resources.
Better Emotional Intelligence isn’t just good for personal relationships; it’s a career booster too. Effective team collaboration, leadership qualities, and work satisfaction are all linked to high EI. Your ability to navigate social dynamics at work can often be a stepping stone to success.
Emotional intelligence also means being able to manage your own emotions healthily. Being in charge of your feelings means avoiding reactive behaviors like lashing out in anger or shutting down in sadness. Instead, take the time to identify what’s causing your emotional response and address it constructively. For example, you may take a break to cool off, seek support from someone you trust, or practice self-care activities like exercise or meditation.
Developing emotional intelligence means building and maintaining solid relationships with others. Being such a person involves being reliable, trustworthy, and supportive, as well as being willing to apologize and make amends when you’ve made a mistake. It also requires openness to feedback and working on your shortcomings to improve your relationships.
Like all skills, you won’t have control of emotional intelligence in a hurry. You’ll invest effort and work before you realize the results. Once you do, though, you’ll understand why it’s worth improving your EI.
Updated 10/28/2023